After Sales Service

Warranty and Claim

We provide different warranty conditions for different products.

• You can check your warranty period and conditions with our sales team or at 080-989-1456, 089-645-5625
• You can proceed with your claims with our service team at info@pat.co.th, please tell us more about product serial number, problems and photo or video, if you have.

Technical Support

Our technical support is available to you during Monday-Friday from 08:00 to 17:00 via phone, email, and remote connection to solve device problem and answer technical concern. For any emergency, please contact us at info@pat.co.th or at our sales team or services team who support you.

Maintenance Service

We recommend that your instruments be recalibrated or verified at the latest every one or two years. Our calibration and verification service to ensure that your instruments always perform according to expected specifications and standards and are recognized certification.

We offer complete calibration services for various instruments including:

Vibration Instruments

Thermal Image Camera

SF6 Analyzer

Particle counter

Laser Alignment (Verification only)

VOC gas detector (PID)

Gas leak detector